To change the name of your WiFi network, you will need to log in to the modem. To submit a project for the 2020 Design Awards please login or create an account here. Troubleshooting basics can sometimes help find the issue, or at least narrow things down for your IT person. (If using a third-party router) Wait at least 30 seconds, then plug the power cord back into your modem. Ask your IT person to label which lights on your network equipment indicate proper function. WiFi Protected Setup (WPS) allows you to connect to a WiFi network without having to manually find the network and password. Try restarting your Shaw modem following the steps on How to restart your business modem with My Shaw or manually power cycle using the steps listed below. ©2020 Shaw Communications.

Locate the small pin-hole reset button on the back of your Shaw modem. Plug the power cable into the back of the modem. To improve the quality or range of your WiFi Internet network you can change the WiFi channel that you are currently using. i have it connected to a linksys BEFSR41. Learn more about Shaw's Internet modems with our modem equipment guides. Here is a look at the Shaw wireless modems.

Using My Shaw, you can restart your modem with the tap of a button to fix connectivity issues. Unfortunately, we couldn't detect your location. You can save boards for projects you are working on and share them with others. All rights reserved. Learn what the various light sequences mean on the front of the SMC 8014WN  Internet modem. Those lights on your router or cable modem aren't just there for show. Also make sure that the Subnet mask is the same as determined in Step 1. If you are having. If completed successfully, the lights on the modem … Learn more about Shaw's Internet modems with our modem equipment guides. This strips out all add-ons to the computer, minimizing the impact that your software, antivirus programs, and even malware might have on network access.

You will see the modem lights start to flash as it begins it's reboot process. SMC 8014WN Internet Modem: Power.

51 Shaw Fibre+ Internet customers are eligible to receive a $15 credit per month on the $15 By The Gig plan. ©2020 Shaw Communications. ©2020 Shaw Communications. A Shaw Internet bundle discount is available on up to a total 6 lines, based Label the lights to make your troubleshooting easier. If you would like to change the network name for your 5 GHz network, you will need to first select the. If you are connecting your devices via WiFi, start by locating the SSID (network name) and WiFi Key (password) for your modem and connect to that network on your device. If you are having Internet connectivity issues you may want to update your Internet modem. As with Shaw’s modem “Online” light, many times only one light needs to be looked at, but it may vary with each device. This will delete all of your custom configurations. Check these cables for damage. Learn more about Shaw's Internet modems with our modem equipment guides. Not what you're looking for? Offer subject to change or cancellation without notice. Shaw currently has two wired modems. Click on the specific modem for a detailed equipment guide: Equipment Guide for Shaw's Cisco DPC 3848V Wireless Modem(click image for more information), Equipment Guide for Shaw's Hitron CGNM-2250 Wireless Modem(click image for more information), Equipment Guide for Shaw's Arris SBG6782 Wireless Modem(click image for more information), Equipment Guide for Shaw's Cisco DPC 3825 Wireless Modem(click image for more information), Equipment Guide for Shaw's SMC 8014WN Wireless Modem(click image for more information), Equipment Guide for Shaw's SMC D3GN Wireless Modem(click image for more information). If you can get online directly from the Shaw modem but not through your network, you may need to seek help from your IT person, but you can always check a few basics first. Restart your equipment, especially if only one device is offline. Notice: For SmartVoice customers or any other VOIP phone through Shaw Internet, once the modem restarts, it will knock the phone system offline until the modem is back online again. The 5.0 GHz network typically suffers from less WiFi interference, but will often have a shorter range, so it may not cover your entire household.

Attach and screw one end of the coaxial cable into an available coaxial outlet.

You may purchase By The Gig Data one-time passes $10 per 1GB, valid for up to 90 days, which can be used on the Shaw or Nationwide Networks. If you would like to change the network password for your 5 GHz network, you will need to first select the 5 GHz tab. In this article, you will find information about how to set up and connect to your new Arris SBG6782 modem, as well as how to change many of its settings. For more on your modem and what the lights represent, choose your model from Shaw Internet Modems - Equipment Guide on the Shaw Community site. This article contains information on the Hitron CGNM-2250 DOCSIS 3.0 modem, including light sequences and hardware specifications. Password: Use the “WiFi Security Key” printed on the white sticker on your modem.

Unfortunately, we couldn't detect your location. If the online light is flashing Find the coaxial (screw-on) cable connection between the wall and the Shaw modem. Green light: check if your device has a Gigabit Ethernet port. 当社は、Berkshire Hathaway, Inc. の100％子会社で、およそ20,000人の社員を雇用しています。Shawは、ジョージア州ダルトンに本社を置き、米国だけでなく、オーストラリア、ブラジル、カナダ、チリ、中国、フランス、インド、メキシコ、シンガポール、アラブ首長国連邦、英国に事務所および販売員を配置しています。, © 2020 Shaw Industries Group, Inc., a Berkshire Hathaway Company. To change your WiFi channel: The name of your WiFi network — the SSID — is used to identify your network amongst others in range of your device. you may want to update your Internet modem. Solid Green Light: the upstream channel is connected. 3 out of 5 stars 1,013 9. If you need to power cycle the modem or router frequently, you will want to find out which device causes the internet connectivity issues. While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. For accurate pricing information, please select your region below: How to restart your business modem with My Shaw. A Shaw Internet bundle discount is available on up to a total 6 lines, based off approved credit.

Now that the modem is installed and online you are ready to connect to the internet. Guide: Arris Advanced WiFi modem (SBG6782), Guide: Arris SBG6782 advanced WiFi modem guide, Guide: Hitron CGNM-2250 advanced WiFi modem, Pull the Power on your Modem to Fix Internet Issues. Connects the modem to the cable outlet using a. Resets the modem to factory default settings. You can create a guest network for both the 2.4 GHz and 5 GHz networks. While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware by speaking with the experts. my question … All rights reserved. This feature can be used once per hour. Unplug the power cord from your router. Your SSID and WiFi Security Key can be found printed on the white sticker located on the modem. If the following information does not answer your question, please visit SMC Support. Solid Green Light: the unit is receiving power. If you can’t connect to the Internet, it may be a problem with your own computer or your network. Forum discussion: hello all, I have a shaw modem with extreme 1. the modem is a motorola SB5100. All network equipment can freeze and need to be reset, this includes the Shaw modem. Internet connection problems in your internal business network are your responsibility, but Shaw Support can verify there’s no Shaw issues and help to point you in the right direction. Orange light: means the connected device and the Ethernet is the faster gigabit standard. Allow for 2 minutes for the modem to come online. Yellow light keeps flashing on bluecurve modem Im currently using the bluecurve modem for the wifi, and i tried to relocate it since I couldn’t find a ethernet port in my house. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. Check your computer’s network adapters. Press and hold the WPS button on your WPS-enabled computer or other device (not all devices support this type of connection) for five or more seconds. Flashing Light: the modem is scanning for an upstream connection. The BlueCurve Gateway is Shaw's first DOCSIS 3.1 gateway, paving the way for future speed and network capacity requirements. These points are only listed here as helpful troubleshooting ideas, since Shaw can only support Shaw equipment. How to restart your business modem with My Shaw. On this page, you will find information that will help familiarize you with your SMC 8014WN Internet modem. 2.4 GHz SSID: The name of your 2.4 GHz WiFi network5 GHz SSID: The name of your 5.0 GHz WiFi networkWiFi Key: The password used to connect to your WiFi networks, as well as connect to the modem settings.

If you are connecting your PC to the modem directly (not WiFi) connect one end of an Ethernet cable to the back of the modem, and the other into an available Ethernet port on your PC. Any kinks, cuts or abrasions on the cable length may cause connection issues, so replace any damaged cables with new ones. A solid light on this indicator suggests that the modem is either updating or has failed and requires a reboot. You might need to get an IT person to do this check. During normal operation, this light will not be lit. To change the password for your WiFi network, you will need to log into the SBG6782 modem configuration page. If flashing, this indicates that data is currently transmitting through this Ethernet port. Click on the modems below for a detailed equipment guide. All rights reserved. Unplug the black power cable on the back of the equipment (modem and router if you have both), Plug the power cable back in your router (if applicable). Some of the troubleshooting tests listed below may cause downtime in your business.

A solid light on this indicator suggests that the modem is either updating or has failed and requires a reboot.

Even if you only unplug the power cord to the Shaw modem, this isn’t proof the modem is failing. Check if other computers in the business have Internet connectivity issues. The WAN (Internet) light on a router shows the status of the Internet connection.

At this time, if you have more than one modem on your business account, only the first listed modem will be restarted. If you need to restore your modem to default settings you can do so by performing a pin-hole reset. Unplug and then immediately reconnect the coaxial cable connections on the wall, Shaw modem and any splitters in between. Repeat step 2 for each additional WPS-enabled device you would like to connect. Connect the power cable to an available power source. If this does not resolve the issue then contact Business Technical Support. If you have a device that supports WPS and would like to connect to your WiFi network using this method: If you find that your WiFi connection is not providing you with the stability or speed that you require it may be a result of interference affecting the WiFi channel you are currently broadcasting on. Connecting to WiFi: Hitron CODA-4582: The modem will not be able to access the Internet without completing Easy Connect for the first time upon bootup or factory default resets.. Equipment Guide for Shaw's Motorola SB5102 wired modem. Unplug the power cord from your Shaw modem. Shaw Contractでは、ホリスティックなアプローチでサステナビリティへの取り組みを行っています。それは我々の日々の行動がサステナビリティにインパクトを与えると考えるからです。当社は責任ある床材製造に力を入れることで、人の体験と健康な環境作りをサポートしています。 Enter 192.168.0.1 in your web browser’s address bar. (click image for more information), Equipment Guide for Shaw's Motorola SB5100 wired modem. Here are some additional details and connection features of the SMC 8014WN Internet modem. Flashing light indicates that the WPS is currently in use. Each Shaw modem has an online light, which should be a solid light when things are working well. When solid, these lights indicate that a connection has been detected.

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