We want to help!Take a look at some common queries & some useful information. There are 501 customers that Oh Polly, rating them as good. I should have listened to my colleagues when they warned me to steer clear of Oh Polly. Please note, this discount is currently only available to UK, US and AUS customers. We’re a UK fashion brand so our website defaults to GBP prices however, this can easily be changed by clicking the GBP icon in the top right-hand corner of our website. We're still running business as usual and operating safe deliveries. 3 Durley Park Close, North Cheshire Trading Estate, All delivery info can be found at checkout. Do not buy from Oh Polly. You’ll receive a cancellation email from us with more details regarding this and your refund will be in your account within the next 72 hours/7 working days (this time frame is dictated by your bank and isn’t something we can speed up unfortunately!). Remember, we send exclusive access to our latest collections and discount codes through this email subscription. (330) 478-4622 is a phone number on a Landline device operated by AT&T Ohio. Simply register with Student Beans to confirm your student status, log into your Oh Polly account and redeem your discount today! Unfortunately, we are not able to personally respond to each of these requests. Get contact details, videos, photos, opening times and map directions. Please send over your account email address and billing address and we can then delete this account and send you a confirmation of this to your email address. We’re sorry to hear you’re struggling to place an order with us and we try our best to ensure this is a simple experience for our customers!

You can do this by entering your email address under the “subscribe to back in stock notifications” header and we’ll then let you know when this item has been restocked so you can be one of the first to get your hands on it! However, we run daily competitions in which you can win free products by following the entry mechanics. Find Oh Polly in Glasgow, G2. To be in for a chance of winning, follow the competition entry mechanics on the post. Unfortunately, we can only ever issue product refunds back to the original method of payment supplied at checkout. If you are not able to claim your prize for whatever reason then you may substitute it for a gift voucher of equivalent value up to a maximum value of £100. To redeem your gift card, instead of entering your payment details in section three at checkout, enter the gift card number in section four instead! Not at all, we’d never exploit animals in the name of looking good – our faux fur or vegan leather items are amazing alternatives. Read 36 reviews, get contact details, photos, opening times and map directions. For US returns, you can return your order through our Narvar returns portal on the returns page of our website. It’s super easy to use and any issues regarding your AfterPay payments can be discussed directly with them via their website. Customers can find their expected delivery date when they get to checkout. If a delivery has been attempted and not received, you can re-arrange delivery with the courier directly. The firm's office is based in Glasgow at 175 West George Street. If you receive an error message that states, “gateway rejected: fraud”, this is because our payment providers are declining your payment method. All our items are designed in house by our design team and manufactured in our own factories. Our US returns address is: Oh Polly c/o WN Shipping USA, 475 Doughty Blvd, Inwood, NY, 11096. 4205228 VAT Number: GB 765 346 017. Please return your unworn items within our returns period back to our returns address and your refund will be applied back to your gift card. We will then select a new winner. Please refer to product description for more accurate size guide. One of our super friendly customer service advisors will then be on hand to resolve this for you immediately! Unfortunately, we do not deliver to PO Boxes or hotel addresses. Please note, if this new item is out of stock, this will be refunded instead. They have zero customer service.... they have you send an email (no phone number) and you get about 50 different people emailing you back from the Philippians. We weigh our parcels prior to dispatching them so please send over your order number and an image of the paper invoice included in your package to hello@ohpolly.com and our team will be able to investigate what has happened and have this sorted for you! Accounts. Yes, of course! If you need details amending or the order cancelling, please send over the order number and what exactly needs to be changed/cancelled to one of our social media channels or hello@ohpolly.com and we’ll try our best to sort this for you! All our items generally fit true to (UK) size but if we know a product’s material creates a tighter fit, we’ll recommend sizing up in the product description box alongside the item. Please send over an email to: hello@ohpolly.com from the email address your account was created with and we’ll send you a link to reset your password or change this for you ourselves (you can later log into your account and change this again yourself). CH43 3DZ Lots of stress ahead trying to sort this out with a unscrupulous company that ignores emails and has the worse customer service I have ever known. Please note this is for reference only. Be sure to keep an eye on our New In section for all our latest drops! Next accounts made up to 30 April 2020 due by 30 April … Due to this, we are regrettably unable to amend an item price once the order has been completed. We’d also recommend checking back on our website regularly as we restock returns daily! Please do your best to try on, handle and repackage the items with care. The sizing is way off guys.

If you need details amending or the order cancelling, please send over the order number and what exactly needs to be changed/cancelled to one of our social media channels or hello@ohpolly.com and we’ll try our best to sort this for you! Got a question? Any additional entries are disregarded. Hier sollte eine Beschreibung angezeigt werden, diese Seite lässt dies jedoch nicht zu. Simply log in, select the items you wish to return, explain why and confirm whether you’d rather mail it to us for $5.95 which would be deducted from your refund or return it with your own courier (these postage costs would be your responsibility). On this occasion, we would recommend checking your billing address is 100% correct or attempting to check out with PayPal instead. You can sign up to our email subscription on the website. Disclaimer: The opinions expressed within Reviews are those of the author and not the views or opinions of Yell Limited. You really need to play fair and treat your customers correctly. You can tag images with @ohpolly to increase your chance of being scouted. All rights reserved. I returned items that were unsuitable and the refund was £30.00 less than it should have been. Winners who do not respond to us to claim their prize will forfeit the prize after a period of 72 hours. We regularly scout Instagram posts with @ohpolly tags for new talent. *** Please note that we always recommend returning your items via a recorded service as we unfortunately can't be held responsible for any items that do not reach us. Please note this is for reference only. Yes, providing your item is returned in its original condition with tags and the hygiene labels intact. Please send over your order number and an image of the damaged item (ensuring the Oh Polly tag is visible in the pic) to hello@ohpolly.com and we will have this sorted for you immediately! If you have paid your Klarna bill, you’ll receive a refund from them once this has been refunded. We also perform daily acts of kindness in which members of our team will sporadically select members of the public to receive discount codes and free product. The Oh Polly company has been functioning successfully for five years now and its status is active. You must have JavaScript enabled in your browser to utilize the functionality of this website. Oh Polly. Privacy Policy. We pride ourselves on the quality of our items and truly believe they should last a lifetime and not just one wear or wash! For UK returns, we provide returns through Asda’s ToYou service which costs £1. Order number not valid . If you wish to be considered for our collaboration program, please tag @ohpolly in any images you post wearing Oh Polly. "No, you can't exchange that even though our order says you can." Any additional entries are disregarded. Follow ... (SC504402) Charges for OH POLLY LTD (SC504402) More for OH POLLY LTD (SC504402) Registered office address 175 West George Street, Floor 2, Glasgow, Scotland, G2 2LB . To use Pay later in 3 interest-free instalments you must be at least 18.

Please note, if you’ve sent your item back for an exchange, we take approximately 5 working days to process the returns and then your exchanged item will take 2-3 working days to deliver for UK orders or 3-7 working days for international orders. Once you have completed your order, you’ll receive a confirmation email with your order details. |

All items are advertised and sold in UK sizes only! Company status Active Company type Private limited Company Incorporated on 27 April 2015. This is extremely concerning as all packages are checked meticulously prior to being dispatched, and we want to get this resolved for you immediately. We're also working closely with our couriers to ensure safe deliveries and this includes drivers signing on behalf of customers and parcels being left in safe places. We can’t provide exact restock dates but if there’s a particular item you’re waiting on, please send over the product name and size to one of our contact platforms and we’ll be in touch with the time frame this is due to be restocked in. We want to sort this out for you straight away so please send over images of the incorrect item, the packaging this was delivered in and the invoice included inside your parcel to hello@ohpolly.com.

Weekends aren’t included in working days and we only begin this countdown when the items are in our warehouse, not when they were posted back, so please bear this in mind especially if you’re returning internationally! No problem at all – just fill in the returns form stating the item you wish to receive in place of your returned item (detailing colour and size), and we’ll get this processed for you upon receipt of your return. We’re sorry to hear your item has become damaged after wear. If you require further help with sizing, our customer service representatives can recommend you a dress size if you send over the item name and your bust, waist and hip measurements via one of our contact platforms. | Oh Polly has collected 748 reviews with an average score of 3.66. You can then use the same gift card code to place a new order. Please note, this service is only available to UK residents. Need an item this weekend but payday isn’t until next week? So we can get back in touch, Please provide us with some contact details. Directionshttps://www.yell.com/biz/oh-polly-prenton-8215232/#view=map, By claiming this business you can update and control company information. Pay later in 3 interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments. Not to worry, we can resolve this for you! Feel free to use our US returns address if you’re in a neighbouring country, such as Canada.

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