What can myself and the rest of the IT team do to resolve this? You can't really do anything about it. Then when they try and get into Zimbra or Kronos their password will be rejected and they will keep trying it until it locks everything tied to their AD account. The handful of people out of hundreds that can't handle changing their passwords before they expire just have to call in.
Description: The administrator has limited the number of concurrent connections for the user, e.g.
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